Refund Policy

Try before you buy: 7-day free trial

Every paid ROIify plan starts with a 7-day free trial. You'll add a payment method to start the trial, but you won't be charged until day 7. You can cancel at any point during the trial from your account or via paddle.net and you won't be billed.

Because you have a full week to evaluate ROIify risk-free, we strongly encourage you to use the trial to confirm the app fits your needs before your card is charged.

14-day money-back guarantee

ROIify is provided by Sole trader. If you decide to continue past the trial and change your mind, we offer a 14-day money-back guarantee on your first paid charge. Request a refund within 14 days of being billed and we'll process it — see Paddle's Refund Policy for the underlying terms. Statutory rights (e.g. EU/UK 14-day cooling-off) always apply on top of this policy.

How to request a refund

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all ROIify orders. To request a refund:

1. Visit paddle.net and look up your order using the email address you checked out with, or
2. Email us at support@roiify.app with your order details and we will help you get your refund processed.

Refunds are returned to your original payment method, typically within 5–10 business days depending on your bank.

After 14 days

After the 14-day window has passed, refunds are handled on a case-by-case basis in accordance with Paddle's Refund Policy and applicable consumer law. If you cancel a subscription after the 14-day window, you will keep access until the end of the current paid billing period and will not be charged again.

Cancelling a subscription

You can cancel your subscription at any time via paddle.net or from your account. Cancelling stops future billing; you will continue to have access to paid features until the end of the period you have already paid for.

Contact

If you have any questions about refunds or billing, email support@roiify.app and we'll respond within one business day.